Welcome!

Perl Authors: AppDynamics Blog, Liz McMillan, Mike Hicks, RealWire News Distribution, Bob Gourley

Related Topics: Industrial IoT, Java IoT, Microsoft Cloud, Linux Containers, PHP, Ruby-On-Rails, Perl

Industrial IoT: Article

Walter Cronkite's IT Career Advice

Seven Career Best Practices Straight from the Desk of Uncle Walter

walter cronkite behind deskThe late Walter Cronkite as a role model for IT managers? At first glance, we might not see the connection between "the most trusted man in America" and high tech management. But if we pull back the layers of how Cronkite approached his job, there are solid day-to-day career lessons for those working in IT.

Seven Best Practices Straight From the Desk of Uncle Walter
1. Explain things in a simple way so everyone can understand. CBS' Bob Schieffer said people "understood Cronkite was guiding you through events." He translated the complex or hard to understand in a way that made you nod and think, "I get I now." When explaining the impact of an IT project for your organization, break it down so the non-techies get the light bulb over their heads. Explain it so your mother can understand it--use the criteria: how would Cronkite say this?

2. Have an unbridled enthusiasm. Neil Armstrong said that Cronkite's "enthusiasm was contagious." To the outside world, IT can be a drab, dry topic. When speaking about your technology contribution, inject an energy and passion about the project so the entire organization feels jazzed and gets behind your initiative.

3. Have a passionate curiosity. Schieffer noted that Cronkite had an, "insatiable, almost childlike curiosity about everything he did."  Keep your thirst for knowledge alive and find ways to instill that childlike curiosity in your team.  It will pay off in innovation.

4. Make people feel connected.  For Cronkite, it was getting people to feel connected to the event or story. Bits, bytes, clouds and servers might mean something to you, but for most non-techies in your organization, they are a "no compute." Find a way to connect technology's benefits to the day-to-day lives of its users. Talk about what technology can do for the end user.  Use analogies and real-world examples to make the connection strong and relevant.

5.  Don't make judgments; just present facts. One reason Cronkite was so honored as a newsman was he presented the story without embellishment or opinion. He was pure objectivity. When presenting your data and analysis, don't tilt the results. You can interpret the data fairly for the listener, but let the facts speak for themselves.

6.  Value accuracy.  Cronkite never had to make retractions or apologies for information that was not accurate. Think like a reporter: double and triple check your facts and sources and you'll never have to apologize for incomplete, inaccurate or outdated information.

7. Don't act superior. You never saw Walter Cronkite come off as someone who thought he was smarter than the rest of us. He was just somebody who did his homework. You know you "get" the technology, but acting as if you were Al Gore, inventing it, is not the best calling card. A better tactic might be to act as the interpreter of all that IT knowledge, sharing it in a way that makes people feel comfortable approaching you for insights and information.

Would you like to be known as the "most trusted man or woman in IT" in your organization? Not an easy task, but following Cronkite's timeless guiding principles is a great first step.

More Stories By Core Ideas

Loraine Antrim is co-founder of Core Ideas Communication, a communications consulting agency focused on presentation development and media training for C-suite executives. Core Ideas enables executives to package and communicate relevant and compelling messages in their presentations and interviews. Loraine's expertise is killing butterflies. You know, butterflies: the feeling in your stomach before you have to present or speak in public. Loraine works with executives to create a powerful story, memorable messages and an authentic delivery style. Confidence kicks in, and butterflies scatter. Nice work killing butterflies! You can contact Loraine at: manager at coreideas.com

IoT & Smart Cities Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected pat...
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the mod...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Druva is the global leader in Cloud Data Protection and Management, delivering the industry's first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence-dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it. Druva's...
BMC has unmatched experience in IT management, supporting 92 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for five years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, compared the Jevons Paradox to modern-day enterprise IT, examin...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
DSR is a supplier of project management, consultancy services and IT solutions that increase effectiveness of a company's operations in the production sector. The company combines in-depth knowledge of international companies with expert knowledge utilising IT tools that support manufacturing and distribution processes. DSR ensures optimization and integration of internal processes which is necessary for companies to grow rapidly. The rapid growth is possible thanks, to specialized services an...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...